TERMS & CONDITIONS

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Nidhika Handa trading as The Northumberland Candle Company, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Nidhika Handa trading as The Northumberland Candle Company and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Nidhika Handa trading as The Northumberland Candle Company and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

  1. All Content included on the Website, unless uploaded by Users, is the property of Nidhika Handa trading as The Northumberland Candle Company, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission

  2. You may, for your own personal, non-commercial use only, do the following: 

    1. retrieve, display and view the Content on a computer screen

  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Nidhika Handa trading as The Northumberland Candle Company.

Prohibited use

  1. You may not use the Website for any of the following purposes: 

    1. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;

    2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

    3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Availability of the Website and disclaimers

  1. Any online facilities, tools, services or information that Nidhika Handa trading as The Northumberland Candle Company makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Nidhika Handa trading as The Northumberland Candle Company is under no obligation to update information on the Website.

  2. Whilst Nidhika Handa trading as The Northumberland Candle Company uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

  3. Nidhika Handa trading as The Northumberland Candle Company accepts no liability for any disruption or non-availability of the Website.

  4. Nidhika Handa trading as The Northumberland Candle Company reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

  1. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

  2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

  3. To the maximum extent permitted by law, Nidhika Handa trading as The Northumberland Candle Company accepts no liability for any of the following: 

    1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

    2. loss or corruption of any data, database or software;

    3. any special, indirect or consequential loss or damage.

General

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

  3. These terms and conditions contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

  6. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  7. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Nidhika Handa trading as The Northumberland Candle Company details

  1. Nidhika Handa trading as The Northumberland Candle Company of 97, Abbots Way, North Shields, Tyne & Wear, NE29 8LU operates the Website www.thenorthumberlandcandlecompany.com. 

You can contact Nidhika Handa trading as The Northumberland Candle Company by email on contact@thenorthumberlandcandlecompany.com 

PRIVACY POLICY

This privacy policy applies between you, the User of this Website and Nidhika Handa T/A The Northumberland Candle Company , the owner and provider of this Website. Nidhika Handa T/A The Northumberland Candle Company takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used: 

Data - 

Collectively all information that you submit to Nidhika Handa T/A The Northumberland Candle Company via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws -

Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR -

The General Data Protection Regulation (EU) 2016/679;

Nidhika Handa T/A The Northumberland Candle Company , or us -

Nidhika Handa T/A The Northumberland Candle Company of 97, Abbots Way, North Shields, Tyne & Wear, NE29 8LU;

User or you - 

any third party that accesses the Website and is not either (i) employed by Nidhika Handa T/A The Northumberland Candle Company and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Nidhika Handa T/A The Northumberland Candle Company and accessing the Website in connection with the provision of such services; and

Website -

the website that you are currently using, www.thenorthumberlandcandle.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

  1. In this privacy policy, unless the context requires a different interpretation: 

    1. the singular includes the plural and vice versa;

    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;

    4. "including" is understood to mean "including without limitation";

    5. reference to any statutory provision includes any modification or amendment of it;

    6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Nidhika Handa T/A The Northumberland Candle Company and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

  2. For purposes of the applicable Data Protection Laws, Nidhika Handa T/A The Northumberland Candle Company is the "data controller". This means that Nidhika Handa T/A The Northumberland Candle Company determines the purposes for which, and the manner in which, your Data is processed.

Data collected

  1. We may collect the following Data, which includes personal Data, from you: 

    1. name;

    2. contact Information such as email addresses and telephone numbers;

    3. financial information such as credit / debit card numbers;

    4. in each case, in accordance with this privacy policy.

How we collect Data

  1. We collect Data in the following ways: 

    1. data is given to us by you; and

    2. data is collected automatically.

Data that is given to us by you

  1. Nidhika Handa T/A The Northumberland Candle Company will collect your Data in a number of ways, for example: 

    1. when you contact us through the Website, by telephone, post, e-mail or through any other means;

    2. when you make payments to us, through this Website or otherwise;

in each case, in accordance with this privacy policy.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example: 

    1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Our use of Data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: 

    1. internal record keeping;

in each case, in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Who we share Data with

  1. We may share your Data with the following groups of people for the following reasons: 

    1. third party payment providers who process payments made over the Website - To enable payments to be processed;

in each case, in accordance with this privacy policy.

Keeping Data secure

  1. We will use technical and organisational measures to safeguard your Data, for example: 

    1. access to your account is controlled by a password and a user name that is unique to you.

    2. we store your Data on secure servers.

    3. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: contact@thenorthumberlandcandlecompany.com.

  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data: 

    1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

    2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.

    3. Right to erase - the right to request that we delete or remove your Data from our systems.

    4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.

    5. Right to data portability - the right to request that we move, copy or transfer your Data.

    6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: contact@thenorthumberlandcandlecompany.com.

  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Nidhika Handa T/A The Northumberland Candle Company may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Nidhika Handa T/A The Northumberland Candle Company . Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

  2. We may also disclose Data to a prospective purchaser of our business or any part of it.

  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Nidhika Handa T/A The Northumberland Candle Company reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Nidhika Handa T/A The Northumberland Candle Company by email at contact@thenorthumberlandcandlecompany.com.

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